Runway Scout Reviews
Runway Scout Customer Reviews (11)
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Runway Scout Customer’s Q&A
Runway Scout FAQs
How do I track my order on RunwayScout.com?
To track your order on RunwayScout.com, you can use the tracking number that you received in your order confirmation email. You can enter this tracking number on the AfterShip tracking page to check the status of your order. Please note that Runway Scout uses Australia Post for their deliveries. If you have any issues, it's recommended to contact Runway Scout's customer service for further assistance.
About runwayscout.com Prices and Cost?
RunwayScout.com is an online fashion retailer that offers a wide range of women's clothing and accessories. The prices on the website vary depending on the item. For example, a new arrival vest is priced at $79.99. The site also offers a buy now, pay later option with AfterPay. However, it's important to note that while the site does offer returns, the process can be complicated and potentially expensive. One customer reported being charged $21.95 in shipping for a dress they returned. The site's return policy states that they will deduct return shipping and handling fees from the refund amount for full price items returned within the return timeframe. The exact costs may vary, so it's recommended to review the return policy carefully before making a purchase. Please note that this information is based on available online data and may not be fully accurate or up-to-date.
About runwayscout.com Popular Products and Services?
RunwayScout.com is an online fashion retailer that offers a wide range of women's clothing and accessories. Their popular products include dresses, skirts, pants, and more. They also offer a variety of accessories such as bags, beauty products, hats, jewelry, shoes, and sunglasses. One of their unique services is the AfterPay option, which allows customers to buy now and pay later. They also offer worldwide shipping. RunwayScout.com frequently updates their stock with new arrivals and they have a dedicated section for maternity-friendly dresses and clothing. They also offer two-piece sets and outfits. Some of their exclusive products include the Blane Ribbed Maxi Dress, Kesia Maxi Dress, Porter Knit Shirt and Shorts, and the Harley Shirt and Pant. They also have new arrivals like the Landen Knit Top and the Oasis Top and Pant. Please note that the availability of these items may vary.
How can I track my order on RunwayScout.com?
To track your order on RunwayScout.com, you can use the tracking number that you received in your order confirmation email. You can enter this tracking number on the AfterShip tracking page. Once your parcel has been dispatched, your tracking information will be sent via email by 5pm (AEST) on the day that orders are shipped out. Please note that Runway Scout uses Australia Post for their deliveries.
What is Runway Scout?
Runway Scout is an Australian online store based in Brisbane. It was started by Susan in 2012, who was a lawyer before she decided to venture into eCommerce. The store offers a wide range of women's fashion items including dresses, skirts, pants, bags, and beauty products. They also have exclusive collections and items that are back in stock. Customers can shop the latest arrivals and pay later with AfterPay. The store ships worldwide.
How can I contact Runway Scout customer service?
You can contact Runway Scout customer service by completing the form on their website or alternatively, you can email them at shop@runwayscout.com. They aim to respond within 24 hours during business hours, which are Monday to Friday, 8am - 4pm AEST, excluding public holidays. If you prefer to call, their phone number is 0410 619 499. Their physical address is UNIT 5 74 OXLADE Drive, New Farm, Queensland 4005. Please note that these details are subject to change and it's always best to check their official website for the most current information.
runwayscout.com Return Policy?
Here is the return and shipping policy for runwayscout.com:
Return Policy: - Items can be returned for a refund or online credit note within 21 days of placing your order. - Returns are processed within 5-7 business days once received into their warehouse. - Returns are at the expense of the customer. - Sale items can only be returned for an online credit note, not a refund. - Items purchased during a Sitewide Sale can only be returned for an online credit note, not a refund. - Final Sale items cannot be returned for a refund or online credit note, unless deemed faulty by Runway Scout. - Accessories cannot be returned due to hygiene reasons, but shoes, handbags, and hats can be returned if they meet the returns criteria.
Shipping Policy: - Within Australia, there is a flat rate of $9.95 for Express Shipping, or free for orders over $200 AUD. - For Metro areas, expect your parcel to arrive within 1-2 Business Days after dispatch. - For Regional areas, expect your parcel to arrive within 3-7 Business Days after dispatch. - For same day dispatch, ensure your order is placed by 8am AEST on a business day. - International orders have different rates and delivery times depending on the country. - Runway Scout is not responsible for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. They will not accept parcels back for a refund where the customer has chosen to reject customs charges.